All Posts

Is that how your customers feel? If not, it's time to transform how your customers experience your business. Over 70% of customer...

Except what matters most. Your customers arrive knowing more about your inventory than your salesperson. They've researched prices,...

𝘐 𝘢𝘴𝘬𝘦𝘥 𝘏𝘦𝘯𝘳𝘺, 𝘮𝘺 𝘣𝘢𝘳𝘵𝘦𝘯𝘥𝘪𝘯𝘨 𝘧𝘳𝘪𝘦𝘯𝘥, what makes some leaders drain the energy from a room while others...

Most people think it was just Steve being rebellious. I think they might be missing the point. In 1983 Jobs told his team: Pirates don't...

As   DARREN HARDY   said: "𝘞𝘰𝘮𝘦𝘯 𝘸𝘩𝘰 𝘢𝘭𝘳𝘦𝘢𝘥𝘺 𝘰𝘸𝘯 𝘵𝘦𝘯 𝘭𝘪𝘵𝘵𝘭𝘦 𝘣𝘭𝘢𝘤𝘬 𝘥𝘳𝘦𝘴𝘴𝘦𝘴." Why do I bring this...

Most businesses forget how they survive... who actually pays their bills. I've watched companies lose six-figure clients. Not because of...

Most businesses celebrate the first sale… then immediately hunt for the next new customer. That’s backwards thinking. 𝘞𝘪𝘭𝘭...

The money? Fake. Printed out of thin air by central banks that abandoned reality. The banking system? Fake. A house of cards built on...

I caught up with an old high school friend a few weeks ago. Although we've kept in touch through text and some work interactions over the...

From 'Meditations', Marcus Aurelius said: If you seek tranquillity, do less. Most of what we do and say is not essential. Ask yourself at...

🚀 Small business owners: AI isn't just for the big guys, it's your secret weapon to do 𝘮𝘰𝘳𝘦 with less. Use AI to take repetitive...

93% of customers read online reviews before making a decision. Yet so many small businesses miss out because there's no system for asking...

Jeff Olson’s '𝘛𝘩𝘦 𝘚𝘭𝘪𝘨𝘩𝘵 𝘌𝘥𝘨𝘦' teaches that the little things: 𝙧𝙚𝙖𝙙𝙞𝙣𝙜 𝙩𝙚𝙣 𝙥𝙖𝙜𝙚𝙨 𝙢𝙖𝙠𝙞𝙣𝙜 𝙤𝙣𝙚 𝙘𝙖𝙡𝙡...

Let's be honest - how much of yesterday did you spend handling stuff that wasn't really moving your business forward? I see it all the...

Here are some that keep entrepreneurs up at night: • "Am I building a business that works for me, or am I just working for my business?" ...

When you authentically care about your customers, profits naturally follow.

You're not alone. I talk with business owners all the time who started with big dreams but now find themselves: - Working 60+ hour weeks...

The businesses that last aren’t the ones that chase trends. They’re the ones that commit to a clear vision and execute relentlessly.

In today's business landscape, there's a powerful intersection that's revolutionizing customer experience: the marriage of artificial...

There's a fundamental difference between service and hospitality that many businesses miss, yet it's crucial for creating lasting...